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Web Experience

Self-Service Portal

Offer customers 24/7 support via the Internet with the Web Self-Service module. Use the standard Web Self-Service Portal or a portal tailored to an organization, with easily accessible content from the central knowledge base.

TriniCo's central knowledge base can be published on the website with one click of a button, so that customers can easily find answers to their questions. The Web Self-Service Portal can be fully customized to the look and feel of the organization and with the Portal Services module it is possible to set up the portal according to your own taste and design.

More Web Experience

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Live Chat

Allow customers to communicate directly with your support team for quick answers and resolutions, increase customer satisfaction and improve online experience.

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Chat Bot

Allow customers to quickly and efficiently answer questions and solve problems via your website with an automated assistant.

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Search

Optimize the website search experience by applying AI and let customers quickly navigate through the internal knowledge base or external source to find information.

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Request a personal demo

Discover for yourself why leading organizations choose TriniCo to take their customer engagement to the next level. Schedule a personalized demo without obligation.

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