Web Experience
Providing service via chat is indispensable these days. The current generation is hardly used to anything else. TriniCo offers a wide range of chat functionalities. As with other modules, the knowledge base is used to provide quick and error-free answers. For complex questions, the chat can be transferred to the second line. Employees can handle multiple chats at the same time, which increases their efficiency.
Allow customers to quickly and efficiently answer questions and solve problems via your website with an automated assistant.
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Optimize the website search experience by applying AI and let customers quickly navigate through the internal knowledge base or external source to find information.
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Provide customers with 24/7 support through the Web Self-Service Portal, with easily accessible answers from the central knowledge base.
Read moreDiscover for yourself why leading organizations choose TriniCo to take their customer engagement to the next level. Schedule a personalized demo without obligation.
