Make it easy for customers online. Web Experience makes it easy to quickly publish the latest content to your website, empowering customers to solve their own questions and reducing abandoned transactions. Guided Search resolves complex queries 24/7 without agents. For additional help, customers can use the Virtual Assistant, Live Chat, or a contact form.
Provide customers with 24/7 support through the Web Self-Service Portal, with easily accessible answers from the central knowledge base.
Read moreAllow customers to communicate directly with your support team for quick answers and resolutions, increasing customer satisfaction and improving their online experience.
Read moreAllow customers to quickly and efficiently answer questions and solve problems via your website with an automated assistant.
Read moreOptimize the website search experience by applying AI and let customers quickly navigate through the internal knowledge base or external source to find information.
Read more
Easily and quickly publish relevant information from the knowledge base for employees and customers. Save time, reduce the number of support requests and increase work efficiency.
Knowledge base
Make informed decisions and improve performance based on numbers. The module gives you full control over performance reporting, trend analysis and forecasting.
Reporting & Analytics
Customized connections and integrations with the software your organization uses. Our own team builds and maintains these solutions, in collaboration with our partners.
Modules & Integrations
Discover for yourself why leading organizations choose TriniCo to take their customer engagement to the next level. Schedule a personalized demo without obligation.
