Modules & Integrations

Microsoft Teams Adapter

Seamlessly integrate phone calls into Microsoft Teams and give agents direct access to customer information and contact history. The current CTI integration with Microsoft Teams within TriniCo already offers powerful functionalities and is continuously being further developed. Our software developers are working on integrating Microsoft Teams as a full-fledged telephony solution, fully connected to TriniCo. This results in more efficient communication and an improved customer experience. Discover the benefits of this advanced integration and take your customer service to the next level!

More modules and integrations

TOPdesk adapter

Connect Topdesk to TriniCo to give your call center or service desk direct access to all the information it needs for more efficient management.

Telco Adapter

Integrate your phone system with TriniCo for instant access to customer information and improved customer interactions.

Agent Maintenance

Manage user identities with associated rights and roles and apply them to multiple agents in TriniCo.

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