TriniCo offers an intuitive interface and powerful tools that help agents work more efficiently and provide better and, most importantly, faster customer service. With features such as contact management, smart widgets, live chat, knowledge base and more, agents can seamlessly switch between channels and effectively manage customer interactions.
Use the modern, multilingual interface to save time and provide consistent, accurate customer support across all channels.
Read moreAutomatically route emails to the right department, monitor response times, and ensure consistent, error-free customer communication.
Read moreOptimize customer contact via telephone with direct access to customer data, knowledge base and integration with providers such as Microsoft Teams.
Read moreManage inbound and outbound calls effectively within one application, with agent assignment and structured scripts.
Read moreManage customer queries systematically from start to finish, tracking all interactions and activities for efficient and consistent resolution.
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Easily and quickly publish relevant information from the knowledge base for employees and customers. Save time, reduce the number of support requests and increase work efficiency.
Knowledge base
Make informed decisions and improve performance based on numbers. The module gives you full control over performance reporting, trend analysis and forecasting.
Reporting & Analytics
Customized connections and integrations with the software your organization uses. Our own team builds and maintains these solutions, in collaboration with our partners.
Modules & Integrations
Discover for yourself why leading organizations choose TriniCo to take their customer engagement to the next level. Schedule a personalized demo without obligation.
