To main content

Support

At TriniCo, we offer comprehensive support services to ensure our software always performs optimally. Our expert team is available 24/7 to help with technical support, product questions and system optimization. We offer fast and reliable help via phone and email.

As a Dutch company, we offer support in Dutch, German and English, with a proven track record of more than 20 years. In addition, we provide customized training, tailored to the needs of employees and business processes.

Are you a customer and do you need support?

Call our supportline at +31 (0) 544 - 20 00 04 or send us an email. We are here to help you.

Support Voor Klanten

Support you can count on

Demo

Standard Support

We offer full support for TriniCo, including modules and integrations, on weekdays from 8:30 to 17:00. For P1 failures, we are available 24x7 to ensure continuity of our services.

Firefly Een Lachende Vrouw Achter Een Receptie Met Een Headset Op 37994

Premium Support

With Premium Support, you can always count on us, regardless of the time or day, to ensure the continuity of our services. Available 24x7, including weekends and holidays.

Pexels Thisisengineering 3861958

SaaS and hosting 24x7

We also offer TriniCo as a SaaS variant, with increased availability 24/7, all year round. In addition, we host customer licenses and integrations, and we can also host external applications. Our expert engineering team ensures that everything meets the high availability requirements of our services.

Firefly Software Support Man En Vrouw Achter Een Beeldscherm 79152

3rd Party Product Support

TriniCo integrates with various solutions from our partners. Of course, we also offer support for these solutions, so that our customers have one point of contact for all their support questions.

Trinico Agent

Support in Dutch, English or German

Our support team is based in the Netherlands and speaks Dutch, English and German. We are ready to help you with all your questions, regardless of your preferred language.

240619 Harbers ICT LR 60

Personal attention makes the difference

TriniCo's support team works from our head office in the Netherlands. When you contact us, you will speak directly to a TriniCo Product Support Engineer, not a telephone exchange.

TriniCo offers functionality that an EHR does not have, such as registering contact moments with patients, forwarding messages and automatically saving information in the knowledge base.
Joost Groenestein | Manager Franciscus Contactcentrum

Request a personal demo

Discover for yourself why leading organizations choose TriniCo to take their customer engagement to the next level. Schedule a personalized demo without obligation.

TriniCo klantcontactsoftware voor klanttevredenheid op laptop