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pricing

Maximize the value of every customer conversation

Choose the package that seamlessly matches your organization, needs and ambitions. TriniCo always delivers powerful and user-friendly customer contact software, with options and support tailored to your needs from our experts.

Basic

Basic Email Management environment for smaller organizations.

  • Agent Experience Desktop
  • Email Management
  • 250 daily interactions
  • 33 agents included
  • 3 administrators
  • Knowledge base
  • Advanced routing
  • Standard Reporting
  • Standard Analysis
  • Single Sign On
  • E-learning
  • 100 GB data storage
Price per agent
€ 33,- per month
Advanced

Expansion option to a full-fledged contact center solution.

  • TriniCo Basic
  • Communication channel of your choice
  • 500 daily interactions
  • 66 agents included
  • 10 administrators
  • Extra agents (€ 27,50 per agent)
  • Opt. Non-production environment
  • Optional modules
  • Optional more channels
  • Optional Web Experience
  • Optional Social Experience
  • Optional integrations
Price per agent
€ 30,- per month
Enterprise

Enterprise custom solution for contact centers of larger organizations.

  • TriniCo Advanced
  • Communication channel of your choice
  • 750 daily interactions
  • 133 agents included
  • Unlimited administrators
  • Extra agents (€ 27,50 per agent)
  • Non-production environment
  • Customized services
Price per agent
€ 27,- per month
Used by well-known companies
Salland Zorgverzekeringen logo
Verint logo
Open Universiteit logo
Sint Franciscus Ziekenhuis Rotterdam logo
CAK logo
Rijksuniversiteit Groningen logo
Erasmus University Rotterdam logo
Gemeente Sudwest-Fryslan logo
University of Birmingham logo

Decision fatigue?

No worries. We are happy to advise you on which package best suits your organization. Schedule a personalized demo with no obligation and discover how our solutions can support your organization.

TriniCo klantcontactsoftware voor klanttevredenheid op laptop

Frequently Asked Questions

Do you have a question? We have listed the answers to the most frequently asked questions about our software and services for you.

Or get in touch

There is no free trial available for TriniCo, because the software is custom-built and built for each organization. However, it is possible to request a demo. During this demo, you can get acquainted with the software and have all your questions answered.

Yes, TriniCo software is scalable. TriniCo offers a unique combination of innovative technology, scalability and a fast return on investment. Because the solution is cloud-based, functionalities can be added flexibly, quickly and easily.

In addition, TriniCo is offered as a private SaaS service, which means that it combines the scalability of SaaS with the flexibility to plan actions in consultation with the customer.

Feel free to contact us for more detailed information or specific questions about the integration.

Our software is modular and is integrated based on the specific wishes and needs of your organization. No organization is the same and therefore the application of our software is also unique.

TriniCo offers various subscriptions to meet the different needs of organizations. Visit our pricing page for more information about the available options and prices. For an accurate price quote, it is best to contact us so that we can advise you on the costs based on your specific situation.

Read our customer cases to discover the experiences of organizations that came before you.

The implementation time of TriniCo can vary depending on several factors, such as the complexity of the requirements, the chosen implementation models and the availability of resources. In general, the implementation can take from a few weeks to a few months, depending on the specific circumstances and requirements of the organization, such as the availability of time and the right people within the organization.

It is advisable to create a detailed implementation plan and work with our experienced consultants to ensure a smooth implementation.

Yes, we offer comprehensive training and support for new users to ensure you get the most out of our software. This includes our specially developed e-learning modules. Additionally, we offer:

  1. Personal Training: Customized training sessions for your team, tailored to the specific needs of your organization.
  2. Support Documentation: Extensive manuals and FAQs that you can consult at any time.
  3. 24/7 Customer Service: Access to our customer service via email, phone, or chat for all your questions and issues.

With these resources, we ensure that your team is well-prepared and can maximize the benefits of TriniCo.